Animals in Passenger Compartment

Pets (dogs, cats, birds) are accepted  in cabin if the following conditions are fulfilled :

This service will be paying from September 1, 2008  

• The passenger must mention the animal upon reserving his/her ticket.
• The animal must not weigh more than 10kg including the container (except dogs for the blind or deaf).
• The animal must be put in a solid container (crate, cage or basket) provided with air vents. The total dimensions must not exceed 115 cm (55 x 40 x 20 cm).
• Animals transported must be accompanied with the requisite documents such as health, vaccination certificates or entry and transit permits.

Animals in Cargo Compartment

To be accepted, the animal must obligatorily be placed in a container providing all safety guarantees (sturdy, watertight floor, closure, aeration) suited to the size of the animal.

• The container must have attached a tag bearing mention of name and address of the owner.
• Damaged containers will not be accepted at check-in (closing devise in good condition).
• No hay or straw may be put in the container.
• The passenger must make mention of animal transport upon reserving his/her ticket.
• If the animal is accepted as luggage and transported in a crate its food will not be included in the baggage allowance. It will count as excess baggage for which the passenger shall pay the fare due.
• Seeing-eye dogs and the crates they travel in, along with their food and accompanying the impaired vision, hard of hearing or physically handicapped will be carried free-of-charge in addition to the baggage allowance in compliance with the Forwarding Agent’s regulations.

The acceptance to transport animals can be granted provided the passenger takes on full responsibility. The forwarding agent in no way shall be liable for wounds, loss, delays, illness or the death of such animals if the entry or transit thereof is refused by a country, Government or territory.