Practical Guide

Transporting animals

If you wish to travel with your pet, here you will find all the information about transport rules and rates to prepare for your trip.

Transporting Animals 

If you wish to travel with your pet, here you will find all the information you will need about transport regulations and fares to help you prepare for your trip.

Pets in the cabin

When you want to travel with your pet, we can assure you that we will take the best care of them.

Pets (dogs, cats, birds) are allowed in the cabin if the following requirements are met:

  • The passenger must indicate when they book the trip that they wish to travel with their pet.
  • The animal must not weigh more than 5 kg including their container (except for guide dogs for the blind and partially sighted and for hearing dogs).
  • The animal must be placed in a solid container (crate, cage or basket) with air holes and its total dimensions must not exceed 115 cm (55 x 40 x 20 cm).
  • Animals must be transported with valid documentation, such as health and vaccination certificates and entry or transit permits.
  • A medical certificate confirming the passenger's disability is required for transporting service dogs accompanying passengers who are partially sighted or hard of hearing.
Animals travelling in the hold

To be allowed in the hold, the animal must be placed in a fully secure container (robust, with a watertight floor, lockable, with air holes) which is suitable for the size of the animal.

The container must have a luggage tag with the name and address of the owner.

Damaged containers will not be accepted at check-in (lock needs to be in good working order).

There should not be any hay or straw into the container.

The passenger must indicate when they book the trip that the animal will be travelling.

If accepted, the animal travelling in its crate with its food will not be included in the passenger's baggage allowance. The passenger will need to pay the applicable fee.

Service dogs accompanying passengers who are partially sighted, hard of hearing or who have a physical disability, and their crates and food, will be carried free of charge as extras in addition to the normal baggage allowance, in accordance with the Carrier's Regulations.

Accepting animals for transport is subject to the passenger assuming full responsibility for them.

Warning: Some brachycephalic cats and dogs (i.e. those with flattened faces) can suffer breathing difficulties because of their morphology.

Although this type of dog is allowed on Royal Air Maroc, this is entirely at their owners’ risk. However, this type of dog or cat is prohibited on RAM flights to and from the United States and Canada.

The company will not be liable for any injury, loss, delay, illness or death of such pets or dogs unless such damages are solely due to its negligence.

Before the flight, the captain is informed of the presence of your pet in the hold and will take all necessary measures to ensure that it has a comfortable trip (lighting, heating, etc.).

If you have a connecting flight

If your trip includes a connection, make sure that you have more than 2 hours between your two flights.

You can actually only check your pet in for the first flight.

You must have enough time during your connection to collect your luggage and your pet and then check them in again for your onward flight.

If you are continuing your trip on another Airline, the latter's conditions apply to transporting your pet.

Important
  • Please make clear on the site in the section about short-nosed dogs that they are not allowed on RAM flights to and from the USA and Canada. This features on the GOM.
  • To be allowed to board, your pet should have its all vaccinations up to date.
  • Any dog or cat travelling within the European Union must be identified with a microchip.
  • It must also have a passport supplied and filled in by an accredited veterinarian.
  • This passport means your pet can be identified and proves that it has been vaccinated.
  • For all trips, remember to find out about current regulations in the departure and arrival countries (vaccinations, quarantine etc.).
 

Passengers must pay an additional surcharge for pets transported in the cabin, with the exception of certain cases mentioned in the table below:

The weight of the pet and its container are not included in the passenger's baggage allowance.

           Live Pets

                   Conditions for transport and Fees      

Pets in cabin (PETC) (dog - cat-bird)

Maximum weight 5kg including carrier

It is permitted to carry more than one animal per carrier provided that it meets the rules for cabin baggage and the total weight is not over the limit of 10kg.

Animals in the hold (AVIH)

The weight of an animal in the cabin must be less than 75Kg. Above that weight, the animal must be transported by freight.

Guide dogs accompanying blind or visually impaired passengers and hearing impaired passengers

 Free travel on the entire RAM network in addition to the baggage allowance 

 RATES FOR TRANSPORTING ANIMALS  
   

Flights

Domestic

To/from

Europe/Maghreb

except Libya*

To/from Africa/America/Brazil/
Libya/Egypt/Saudi Arabia/Lebanon/ Qatar***

Transport of Animals

Passengers travelling with a pet in cabin  (PETC)2

250 MAD

550 MAD/55 €

11000 MAD/100 €/100 USD/100 CAD

 

Passenger travelling with a pet in hold* *(AVIH): Up to 23 KG

500 MAD

500 MAD/50 €

1500 MAD/150 €/150 USD/150 CAD

 

Passenger travelling with a pet in hold* *(AVIH): 24 to 46 KG

1000 MAD

1500 MAD/ 150 €

2500 MAD/250 €/250 USD/250 CAD

 

Passenger travelling with a pet in hold* *(AVIH): 47 to 70 KG

2000 MAD

2500 MAD/ 250 €

4500 MAD/450 €/450 USD/450 CAD

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Flight type

  Multi destination

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