My flight has been cancelled, will I get a refund? - Safar Family
SAFAR FAMILY
THE FAMILY SPIRIT ALWAYS HAVE ADVANTAGES!
Do you want to access Safar Flyer benefits more quickly?
Like Ali, benefit from the “Safar Family” program by grouping your miles on a common account!
One single Miles account for the whole family!
To benefit from the advantages of the Safar Family program, each member of your family must first be registered in the Safar Flyer program.
YENİ!
Tüm aileyi memnun etmek için artık büyükanne ve büyükbabalar, ebeveynler ve çocuklar aynı Safar Aile hesabından yararlanabilir!
Each time a family member indicates their individual Safar Flyer card number when purchasing a ticket, the award miles are automatically transferred to the family account. This applies even if the family members do not travel together.
My flight has been cancelled, will I get a refund?
My flight has been cancelled, will I get a refund?
"Our customers affected by flight cancellations due to Covid-19 can from now benefit from the special measures put in place by the company : the possibility to change freely and unlimitedly the date of departure and the destination. (A fare difference may apply if the original booking class is not available).
In case of uncertainty regarding future trip plans, we invite our customers to opt for the refund of the ticket in exchange of a voucher to ensure a quick processing. The cash refund operations are experiencing exceptional delays since the processing is dealt with on a case-by-case basis, in accordance with the current regulation.
Please contact your travel agency or our call center by sending an emaill to : serviceclient@royalairmaroc.com or contact our callcenter in Morocco at 089000 0800 or internatinal +212 522 489797. We wish to reassure our dear Clients that all their requests will be processed."
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