Animaux

If you wish to travel with your pet, here you will find all the information about transport rules and rates to prepare for your trip.

WARNING

-We inform you that pets in cabins and pets in the hold are not accepted on Royal Air Maroc flights to UK, and on flights which are chartered and operated by the Qatar Airways.
-Following the requirements of the Spanish authorities, the transport of pets is strictly forbidden on flights to and from Bilbao.

Pets in the cabin

When you want to travel with your pet, we can assure you that we will take the best care of them.

Pets (dogs, cats, birds) are allowed in the cabin if the following requirements are met:
The passenger must indicate when they book the trip that they wish to travel with their pet.
The animal must not weigh more than 5 kg including their container (except for guide dogs for the blind and partially sighted and for hearing dogs).
The animal must be placed in a solid container (crate, cage or basket) with air holes and its total dimensions must not exceed 115 cm (55 x 40 x 20 cm).
Animals must be transported with valid documentation, such as health and vaccination certificates and entry or transit permits.
A medical certificate confirming the passenger's disability is required for transporting service dogs accompanying passengers who are partially sighted or hard of hearing.

Animals travelling in the hold

To be allowed in the hold, the animal must be placed in a fully secure container (robust, with a watertight floor, lockable, with air holes) which is suitable for the size of the animal.

The container must have a luggage tag with the name and address of the owner.

Damaged containers will not be accepted at check-in (lock needs to be in good working order).

There should not be any hay or straw into the container.

The passenger must indicate when they book the trip that the animal will be travelling.

If accepted, the animal travelling in its crate with its food will not be included in the passenger's baggage allowance. The passenger will need to pay the applicable fee.

Service dogs accompanying passengers who are partially sighted, hard of hearing or who have a physical disability, and their crates and food, will be carried free of charge as extras in addition to the normal baggage allowance, in accordance with the Carrier's Regulations.

Accepting animals for transport is subject to the passenger assuming full responsibility for them.

Warning:ROYAL AIR MAROC strictly Prohibits the acceptance to board in hold a snub-nosed pet.(See list below)

Cats
- British Shorthair
- Burmese
- Exotic Shorthair
- Himalayan
- Persian
- Scottish Fold

Dogs
- Affenpinscher
- American Cocker Spaniel
- Boston Terrier
- Boxer
- Brussels Griffon
- Bulldog , all breeds including the American, English, French and Dutch Bulldog
- Cavalier King Charles Spaniel
- Chihuahua (apple-headed)
- Chow Chow
- English Toy Spaniel
- Japanese Chin
- Lhasa Apso
- Mastiff (all breeds)
- Pekingese
- Pit-bull (all breeds)
- Pug (all breeds)
- Shar-Pei
- Shih Tzu
- Tibetan Spaniel
- Bull mastiff.
- Cane corso
- Carlins (all breeds)
- Dogues (all breeds)
- Epagneuls (all breeds)
- Mâtin napolitain
- Pékinois
- Petit brabançon
- Staffordshire bull terrier
- Brussels Griffon
- Griffon bruxellois

The company will not be liable for any injury, loss, delay, illness or death of pets or dogs unless such damages are solely due to its negligence.

Before the flight, the captain is informed of the presence of your pet in the hold and will take all necessary measures to ensure that it has a comfortable trip (lighting, heating, etc.).

If you have a connecting flight

If your trip includes a connection, make sure that you have more than 2 hours between your two flights.

You can actually only check your pet in for the first flight.

You must have enough time during your connection to collect your luggage and your pet and then check them in again for your onward flight.

If you are continuing your trip on another Airline, the latter's conditions apply to transporting your pet.

Important

To be allowed to board, your pet should have its all vaccinations up to date.

Any dog or cat travelling within the European Union must be identified with a microchip.

It must also have a passport supplied and filled in by an accredited veterinarian.

This passport means your pet can be identified and proves that it has been vaccinated.

For all trips, remember to find out about current regulations in the departure and arrival countries (vaccinations, quarantine etc.).

Passengers must pay an additional surcharge for pets transported in the cabin, with the exception of certain cases mentioned in the table below:

The weight of the pet and its container are not included in the passenger's baggage allowance.

Does your trip include a Qatar Airways flight?

Find out more