FREQUENTLY ASKED QUESTIONS
Why did Royal Air Maroc cancel my flight without suggesting me a later date?
We are unable to offer an alternative/ later date in case we are facing regulatory constraints combined with a lack of visibility. Nevertheless, Royal Air Maroc has implemented new measures: The possibility to change freely and as many times as possible the date of departure and the destination. A fare difference may apply if the original booking class is not available .
In case of uncertainty regarding future trip plans, Royal Air Maroc offers customers the refund of the ticket in exchange of a voucher. This voucher is valid for 12 months from the date of issuance and is redeemable in cash after the expiry date if the voucher is not used..
In order to benefit from these measures, please send an email to : firstname.lastname@example.org
We wish to reassure our dear Clients that all their requests will be processed.
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