My baggage was damaged upon arrival. How can I submit a claim?
Contact Us
If you need special assistance or information, contact your dedicated Safar Flyer Customer Service Representative.
- SAFAR FLYER BLUE : For any request, please complete the form available here.
05 22 48 97 02, from 8am to 5pm on weekdays - SAFAR FLYER SILVER / GOLD : silvergold@royalairmaroc.com
0212 522 912 912, from 8am to 5pm on weekdays - SAFAR FLYER PLATINUM: platinum@royalairmaroc.com
080 200 2000 , 24 hours a day, 7 days a week - SAFAR FAMILY : safarfamily@royalairmaroc.com
- SAFAR CORPORATE : safaflyercorporate@royalairmaroc.com
My baggage was damaged upon arrival. How can I submit a claim?
Any damaged baggage must be reported at the airport or via the Royal Air Maroc online form within 7 days from the date you received your baggage.
Click here https://www.royalairmaroc.com/ma-fr/information/reclamations to report damaged baggage.
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