If you need special assistance or information, contact your dedicated Safar Flyer Customer Service Representative.
- SAFAR FLYER BLUE :firstname.lastname@example.org
05 22 48 97 02, from 8am to 5pm on weekdays
- SAFAR FLYER SILVER / GOLD : email@example.com
0212 522 912 912, from 8am to 5pm on weekdays
- SAFAR FLYER PLATINUM: firstname.lastname@example.org
080 200 2000 , 24 hours a day, 7 days a week
- SAFAR FAMILY : email@example.com
- SAFAR CORPORATE : firstname.lastname@example.org
FAQ Safar Flyer
If a member has a Platinum Safar Flyer card and another card from a oneworld member airline loyalty program, can he or she receive 2 pieces of excess luggage?
The benefits of the various loyalty programs of oneworld member airlines cannot be cumulated. Platinum card status is equivalent to Emerald status, which entitles the member to one piece of excess luggage on all oneworld partner flights.
1- As an Emerald frequent flyer, the following luggage allowances will apply when you travel with an oneworld airline: a. On routes using the “by weight” luggage allowance system: 20 kg in addition to the cabin allowance authorized by your ticket
b. On routes using the “piece” luggage allowance system: an additional luggage item is possible free of charge in addition to the luggage allowance allowed by your ticket.
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