Our goal is to provide oneworld passengers with unmatched service, support, and recognition whenever they travel across the alliance's extensive network.

Seamless service across the entire oneworld network

oneworld alliance airlines have worked together to form Global Support teams at major airports around the world. These teams are experts in connections and will be at your service to ensure your journey runs smoothly whenever you transfer between flights operated by alliance airlines.

Continuous service throughout the oneworld network

Global Support teams monitor connecting flights and, whenever possible, will meet you and assist you if you experience any issues with your connection. They will do everything possible to allow you access to fast-track lanes at customs or security to help you catch your next flight, and to ensure your baggage is transferred with you to your final destination.

You will find oneworld transfer and service desks at the following airports worldwide, simply look for the oneworld logo when transferring:

You will find oneworld transfer and service desks at the following airports worldwide, simply look for the oneworld logo when transferring: > Discover more about this service.

Our goal is to provide oneworld passengers with unmatched service, support, and recognition whenever they travel across the alliance's extensive network.

Seamless service across the entire oneworld network

oneworld alliance airlines have worked together to form Global Support teams at major airports around the world. These teams are experts in connections and will be at your service to ensure your journey runs smoothly whenever you transfer between flights operated by alliance airlines.

Continuous service throughout the oneworld network

Global Support teams monitor connecting flights and, whenever possible, will meet you and assist you if you experience any issues with your connection. They will do everything possible to allow you access to fast-track lanes at customs or security to help you catch your next flight, and to ensure your baggage is transferred with you to your final destination.

You will find oneworld transfer and service desks at the following airports worldwide, simply look for the oneworld logo when transferring:

You will find oneworld transfer and service desks at the following airports worldwide, simply look for the oneworld logo when transferring: > Discover more about this service.

Where Global Support is available:

Chicago O'Hare, Dallas/Fort Worth, Hong Kong, London Heathrow, Los Angeles, Madrid-Barajas, Miami, New York JFK, Sydney, and Tokyo-Narita.

Where Global Support is available:

Chicago O'Hare, Dallas/Fort Worth, Hong Kong, London Heathrow, Los Angeles, Madrid-Barajas, Miami, New York JFK, Sydney, and Tokyo-Narita.