If you forget an object on board an aircraft or in RAM premises, please send a letter to serviceclient@royalairmaroc.com specifying the following:

  • Full name
  • Address
  • Telephone number (or other useful contacts)
  • Date
  • Flight number
  • Date and place of loss
  • Description of the lost object

Things to note:

  • Objects found, unattended, on board RAM flights or premises will be kept for 60 days from the date the object was found.
  • Articles or objects prohibited for air transport, either in the hold or in the cabin, will in no case be under the responsibility of the carrier, namely valuables, fragile and perishable.