FAQ & Contact
Contact Us
If you need special assistance or information, contact your dedicated Safar Flyer Customer Service Representative.
- SAFAR FLYER BLUE : For any request, please complete the form available here.
05 22 48 97 02, from 8am to 5pm on weekdays - SAFAR FLYER SILVER / GOLD : silvergold@royalairmaroc.com
0212 522 912 912, from 8am to 5pm on weekdays - SAFAR FLYER PLATINUM: platinum@royalairmaroc.com
080 200 2000 , 24 hours a day, 7 days a week - SAFAR FAMILY : safarfamily@royalairmaroc.com
- SAFAR CORPORATE : safaflyercorporate@royalairmaroc.com
All
- Will my claim be processed faster if I use a claims agency?
- What should I do in case of a codeshare flight or travel operated by a oneworld alliance partner?
- How do I report my baggage if it has not arrived at my destination?
- How can I track the status of my delayed baggage?
- What should I do if my baggage is still not found after 21 days?
- What expenses are reimbursable in case of delayed baggage delivery?
- My baggage was damaged upon arrival. How can I submit a claim?
- Can I carry perishable items in my baggage?
- Where can I purchase additional baggage with Royal Air Maroc?
- If I place my camera in checked baggage, will it be covered by Royal Air Maroc liability?
- Quelle est la procédure bagages lors d’une correspondance internationale–domestique à GRU ?
- How to book my award ticket with a Safar Flyer partner?
- Is there an information website about the oneworld alliance?
- I received two Safar Flyer cards with two different numbers. What should I do?
- How to do it if I can not get my award ticket on the site?
- My name is not written correctly on the card I received. What should I do?
- I have lost my Safar Flyer card. What should I do?