How do I report my baggage if it has not arrived at my destination ?
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If you need special assistance or information, contact your dedicated Safar Flyer Customer Service Representative.
- SAFAR FLYER BLUE : For any request, please complete the form available here.
05 22 48 97 02, from 8am to 5pm on weekdays - SAFAR FLYER SILVER / GOLD : silvergold@royalairmaroc.com
0212 522 912 912, from 8am to 5pm on weekdays - SAFAR FLYER PLATINUM: platinum@royalairmaroc.com
080 200 2000 , 24 hours a day, 7 days a week - SAFAR FAMILY : safarfamily@royalairmaroc.com
- SAFAR CORPORATE : safaflyercorporate@royalairmaroc.com
How do I report my baggage if it has not arrived at my destination ?
You must report your missing baggage immediately to the Baggage Assistance desk at your arrival airport in order to obtain a file reference number (PIR).
Please keep all receipts if you had to purchase essential items while waiting.
Click here to submit a delayed baggage report online.
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