If the baggage is not delivered within 21 days of the finding, it is considered lost

To declare your lost luggage, we invite you to submit a claim by filling in the form available on our website at the following link: www.royalairmaroc.com/ma-en/information/service-claims
An acknowledgement of receipt, containing your claim reference, will be sent to you automatically.
Once you receive the acknowledgement of receipt, please send a message to serviceclient@royalairmaroc.com , with the same email subject as the acknowledgement of receipt containing your request reference number, by attaching the following documents: