Pour encore plus de tranquillité d’esprit, nous vous offrons une couverture COVID-19 pour chaque vol.
Take advantage of our free Covid-19 cover on all our destinations
Residents of USA, Canada, Israel, Turkey are not eligible for this coverage.
Frequently asked questions
- How to get Covid-19 cover ?
By booking your flights on royalairmaroc.com, via the reservation centre, at one of our sales offices or though your travel agent you will automatically receive free COVID-19 cover for medical and quarantine expenses*
The cover is valid from the first day of your travel up to 31
You will be covered even if you travel to another city
You are not eligible for this cover if you are a resident in the US, Canada, Israel and Turkey
* Pre –approval is subject to the General Terms and Conditions
- How do I use my COVID-19 cover ?
If you have tested positive for COVID-19 while travelling to the destination country, please contact our Royal Air Maroc COVID-19 Assistance Team immediately. It is mandatory to obtain pre-approval from the Royal Air Maroc COVID-19 Assistance Team. Your expenses will only be paid directly to the clinic, hospital or other medical or non-medical centre. If you pay you will not be able to claim the money back. .
Please note that you will not be covered for the costs of the PCR tests
By having your medical and quarantine expenses covered, you acknowledge and agree that your personal data, including sensitive personal data must be processed by Maroc Assistance Internationale to assess your refund claim and arrange payment for these expenses.
This includes your name, e-ticket, passport details, Covid-19 test results and any other medical information.
This data will be processed by Maroc Assistance Internationale in accordance with its private policy
Royal Air Maroc will not participate in any data processing related to your Covid-19 assistance cover
- What does the Covid-19 cover covers ?
- COVID-19 ASSISTANCE 24/24 7/7
- Emergency medical assistance to COVID-19 up to 150,000 euros
- Quarantine accommodation costs up to 100 euros per day
- Repatriation costs in case of death due to the pandemic
- Applicable to all Royal Air Maroc passengers subject to eligibility
Please read the full Terms and Conditions to learn more about our COVID-19 Support.
Terms and Conditions
|Telephone Support number||Whats App number|
|+971 42708705||+971 563589937||COVID19assistance@nextcarehealth.com|