• Last updated 2024-05-25 12:02:27.0

    Following the strike notice in Paris-Orly related to air controllers’ centres and relayed by the unions of French Air controllers for May 25th and 26th, 2024, all airlines were forced to significantly reduce their flights’ number. Accordingly, Royal Air Maroc cancels flights to and from Paris Orly on May 25th and 26th, 2024.

    Following these flight cancellations, Royal Air Maroc supports its customers by rebooking them on other flights: customers with reachable contact details in the booking file will receive e-mails and text message informing them about their updated flight. We invite customers holding tickets to and from Paris Orly on that date to check the status of their rebooked flight and confirm or update their contact details via the manage booking section of our website https:https://www.royalairmaroc.com/ma-en/booking/manage-booking

    Moreover, for customers holding tickets on the cancelled flights, who do not wish travel onboard the flights that were made available for them, we are delighted to announce that Royal Air Maroc grants the following options:

    • The refund of your ticket in its original form of payment,
    Or,
    • A free change of date, upon availability, to and from the same destination, for a new travel date during the 15 days following the initial flight date, provided that the initial duration of stay is maintained. We invite customers whose flights have been canceled and who did not receive a confirmation of their rescheduled flight not to show up at the airport and to contact their initial point of sale or the RAM call center to confirm their rescheduled flight or benefit from the above options. The status of your flight can also be checked via the following link:
    https:https://www.royalairmaroc.com/ma-en/booking/manage-booking

  • Last updated 2024-05-14 07:41:12.0

    Depuis le 14 janvier 2024, le visa en format papier A4 n'est plus accepté par les autorité maliennes, il doit être apposé dans le passeport.