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5- Covid-19


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Will unused tickets be refunded?

As part of its assistance to the customers in Covid-19 context, Royal Air Maroc set up special measures: The possibility to change freely and as many times as possible the date of departure and the destination. In case of uncertainty regarding future trip plans, Royal Air Maroc offers the customers the refund of the ticket in exchange of a voucher. This voucher is valid 18 months from the date of issuance and is redeemable in cash after the expiry date. The vouchers issued previously will automatically benefit from this 18 months extension. In order to benefit from it, please contact your travel agency or our call center by sending an email to callcenter@royalairmaroc.com. We wish to reassure our clients that absolutely all their requests will be processed.

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