Frequently asked questions
Safar flyer program
- How to book my award ticket with a Safar Flyer partner?
- Is there an information website about the oneworld alliance?
- I received two Safar Flyer cards with two different numbers. What should I do?
- How to do it if I can not get my award ticket on the site?
- My name is not written correctly on the card I received. What should I do?
- I have lost my Safar Flyer card. What should I do?
- I flew with Iberia and the accumulated miles on my account are not counted as status miles. Is this a mistake?
- Who are the Safar Flyer partners?
- All members (Blue, Silver, Gold) can benefit from the partnerships?
- What are the qualification thresholds for a Safar Flyer member depending on the status of Safar Flyer Silver, Gold or Platinum card within oneworld?
- Can the Safar Flyer member benefit from an award ticket with a oneworld airline company of which he or she is not a member of its loyalty program?
- I forgot my PIN code to enter my account. How do I recover it?
- Can a Safar Flyer member benefit from card bonuses when traveling with oneworld airlines?
- When will I receive my Safar Flyer card?