FREQUENTLY ASKED QUESTIONS
Can I get a refund as a transfer to my bank account instead of a travel voucher ? And how long does it take to process my refund request?
"Royal Air Maroc offers its customers more flexibility to allow them to plan their next trips serenely by making available to them: The refund of the ticket in exchange of a voucher to ensure a quick processing. The cash refund operations are experiencing exceptional delays since the processing is dealt with on a case-by-case basis, in accordance with the current regulation. We invite you to contact your travel agency or our call center by sending an email to the following address : firstname.lastname@example.org or contact our callcenter in Morocco at 089000 0800 or internatinal +212 522 489797 "
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