FAQ & Contact
Contact Us
If you need special assistance or information, contact your dedicated Safar Flyer Customer Service Representative.
- SAFAR FLYER BLUE : For any request, please complete the form available here.
05 22 48 97 02, from 8am to 5pm on weekdays - SAFAR FLYER SILVER / GOLD : silvergold@royalairmaroc.com
0212 522 912 912, from 8am to 5pm on weekdays - SAFAR FLYER PLATINUM: platinum@royalairmaroc.com
080 200 2000 , 24 hours a day, 7 days a week - SAFAR FAMILY : safarfamily@royalairmaroc.com
- SAFAR CORPORATE : safaflyercorporate@royalairmaroc.com
Safar Flyer Awards
- Can a Safar flyer member offer award tickets with oneworld partner airlines to the person of his or her choice?
- What is the procedure for acquiring awards for a flight from a partner airline?
- Can the Safar Flyer member benefit from an award ticket with a oneworld airline company of which he or she is not a member of its loyalty program?
- Can a Safar Flyer member benefit from other Awards (upgrade, excess luggage allowance) on oneworld airline flights ?
- Is it possible to book RAM Award tickets on the oneworld website?
- When I purchased an award ticket online, I was charged taxes despite the appearance of an error message informing me of the invalidity of the reservation of my award ticket. What should I do?
- Why my online award ticket request was denied?
- What are the available rewards?
- How to book my Royal Air Maroc award ticket online?
- How do I redeem my miles?
- What are the conditions for each advantage?
- How to apply for an upgrade award?
- How to do it if I can not get my award ticket on the site?