Lounges
Procedure
Lounges
Acceptance rules
- Access to a lounge SALN is granted to all Economy passengers who have paid an additional fee for this service. It can be purchased at the time of booking until the check-in window closes.
- List of available lounges by airport location:.
▪ CMN, RAK, ORY, ACC, BJL, ABJ, BZV, DSS, CAI lounges
How to book:
Use SR SALN
Travel Agent Support
• Request Submission System: Agents can submit queries and track responses.
• Commission & Incentive Programs: Overview of agency partnerships.
Tips & Travel Advisory
• Best Practices for Smooth booking
• Traveling During Peak Seasons
• Visa & Documentation Requirements by Destination
• Health & Safety Tips
FAQs
1. Can I modify a request after submission?
- Requests can be updated before processing begins.
2. What should I do if I lose access to my account?
- Contact support with your registered email for recovery.
3. How frequently is policy information updated?
- Information is updated in real time as policies change.
4. How do I contact an airline representative?
- Use the contact section on the homepage or the request submission system.