4- Covid-19

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My flight has been cancelled, will I get a refund?

Our customers affected by flight cancellations due to Covid-19 can from now on benefit from new measures set up by the company : the possibility to change freely and unlimitedly the date of departure and the destination. In case of uncertainty regarding future trip plans, Royal Air Maroc offers the customers the refund of the ticket in exchange of a voucher. This voucher is valid 18 months from the date of issuance and is redeemable in cash after the expiry date. The vouchers issued previously will automatically benefit from this 18 months extension. Please contact your travel agency or our call center by sending an email to We wish to reassure our clients that absolutely all their requests will be processed.

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