FAQ & Contact
Contact Us
Si necesita asistencia o información especial, póngase en contacto con su representante de atención al cliente de Safar Flyer.
- SAFAR FLYER BLUE :Para cualquier solicitud, complete el formulario disponible aquí.
05 22 48 97 02, de 8:00 a 17:00 horas los días laborables. - SAFAR FLYER SILVER / GOLD : silvergold@royalairmaroc.com
0212 522 912 912, de 8:00 a 17:00 horas los días laborables. - SAFAR FLYER PLATINUM: platinum@royalairmaroc.com
080 200 2000 , Las 24 horas del día, los 7 días de la semana. - SAFAR FAMILY : safarfamily@royalairmaroc.com
- SAFAR CORPORATE : safaflyercorporate@royalairmaroc.com
Todos
- ¿Cuánto cuesta un billete con Cash & Miles para niños y bebés?
- ¿Cuántas millas necesito para un billete Cash & Miles?
- ¿Puedo hacer un cambio en mi billete Cash & Miles? ¿Cómo lo hago?
- One of my flights was not credited to my Safar Flyer account. How do I claim my miles?
- Once I become a member, how do I register my past flights on my Safar Flyer account?
- Can a Safar flyer member offer award tickets with oneworld partner airlines to the person of his or her choice?
- What is the procedure for acquiring awards for a flight from a partner airline?
- Can the Safar Flyer member benefit from an award ticket with a oneworld airline company of which he or she is not a member of its loyalty program?
- Can a Safar Flyer member benefit from other Awards (upgrade, excess luggage allowance) on oneworld airline flights ?
- I have a Safar Flyer Blue card. How do I progress to the Silver level, the Gold one, and then Platinum?
- ¿Cómo me aseguro de que mis millas se guarden en mi cuenta?
- ¿Puede utilizar un miembro de Safar Flyer tantos billetes de premio como desee con las aerolíneas de oneworld?
- ¿Qué vuelos pueden optar al Status Booster x2 o x3?
- ¿Cómo unirse a Safar Flyer?
- What is the difference between Award Miles and Status Miles?
- Is it possible to book RAM Award tickets on the oneworld website?
- ¿Conseguiré millas con los billetes comprados con Cash & Miles?
- ¿Puedo reservar un billete con Cash & Miles para otra persona?
- Soy parte de una cuenta Safar Family / Corporate, ¿podré beneficiarme del programa Cash & Miles?
- ¿Qué vuelos se pueden acoger al programa Cash & Miles?
- ¿Puedo pagar un billete de premio con Cash & Miles?
- ¿Qué puedo comprar con Cash & Miles?
- ¿Qué es la solución Cash & Miles?
- ¿Por qué no se ofrece el programa Cash & Miles en determinados destinos?
- ¿Puedo incluir el pago de impuestos y recargos en la parte de millas de mi billete Cash & Miles?
- 4. ¿Cómo puedo reservar un billete Cash & Miles en www.royalairmaroc.com?
- ¿En qué canales está disponible el programa Cash & Miles?
- ¿Cómo funciona la suscripción a Safar Flyer Status Booster?
- ¿Durante cuánto tiempo es válida mi suscripción a Status Booster?
- ¿Cómo puedo cancelar mi suscripción a Status Booster?
- ¿Puedo cambiar de Status Booster x2 a Status Booster x3 o viceversa?
- ¿Puedo cambiar mi tarjeta bancaria para futuros pagos?
- ¿Cómo aparecerá en el extracto de mi tarjeta bancaria?
- ¿Cómo puedo ponerme en contacto con ustedes si necesito más ayuda?
- ¿Cómo puedo ver el recibo de pago de mi suscripción a Status Booster?
- 7. ¿Dónde puedo ver los detalles de mi suscripción a Status Booster?
- ¿Me avisarán cuando vayan a volver a realizar un cargo en mi tarjeta bancaria?
- ¿Puedo solicitar el reembolso de un billete adquirido con Cash & Miles?
- What are the advantages offered by Safar Flyer partners?
- If a Safar Flyer member travels with a oneworld airline, can he or she benefit from the advantages of his or her card on this flight before he or she has received his or her physical card?
- Can a Safar Flyer member transfer his miles to different oneworld airline loyalty programs or keep his miles on his Safar Flyer account?
- If a member has a Platinum Safar Flyer card and another card from a oneworld member airline loyalty program, can he or she receive 2 pieces of excess luggage?
- What is the Royal Air Maroc contact for Safar Flyer oneworld members ?
- How to accumulate miles with Safar Flyer partners?
- How to register a flight made with a Royal Air Maroc airline partner?
- Can I lose my status if I use my bonus miles?
- I did not receive the Silver Card while I accumulated 20,000 Status Miles in the last two years
- How long are my Miles valid for the individual program?
- How to transfer miles from one Safar Flyer account to another?
- When I arrive at the airport, what should I do?
- Can a member benefit from the advantages of each oneworld Status, even on an award ticket trip?
- Can any company join the Safar Flyer Corporate Program?
- ¿Cuál es la política de reembolso?c
- I forgot to present my Safar Flyer card. Can I claim the missing miles corresponding to the trips I made?
- I forgot my PIN code to enter my account. How do I recover it?
- What features are available on my Safar Flyer online account?
- How does my Safar Flyer card work?
- After how many flights will I receive my welcome bonus of 4,000 miles?
- Can any company join the Safar Flyer Corporate Program?
- What are the Thresholds in case of renewal of the qualification to Silver, Gold or Platinum status?
- How many miles does it take to apply for an award with oneworld airlines?
- What are the benefits of traveling with Fiji Airways as a “oneworld connect” partner?
- How does oneworld's international assistance work?
- How do I access oneworld lounges?
- Is it possible to have access to the departure and arrival lounges when traveling with oneworld partners?
- How can a Safar Flyer member collect miles on the oneworld loyalty program?
- Which members are eligible for VIP lounge access on oneworld flights?
- What are the qualification thresholds for a Safar Flyer member depending on the status of Safar Flyer Silver, Gold or Platinum card within oneworld?
- Will Safar Flyer members be able to earn miles on non-oneworld flights?
- What are the conditions of access to the VIP lounges for children of Safar Flyer members?
- What is the purpose of the oneworld priority logo signage at the airport?
- What are the benefits per Safar Flyer Blue/Silver/Gold/Platinum Card Status valid on oneworld flights?
- As a Safar Flyer member, how can I benefit from oneworld benefits at the airport?