Submit Service claim for Refund or compensation
As part of our continuous improvement of service quality, we have centralized the receipt and processing of complaints on our website through this form.
As soon as your complaint is created, you will automatically receive an acknowledgement of receipt with the reference of your request.
If you have already submitted a complaint to Royal Air Maroc, please send your message to the same address firstname.lastname@example.org using the same subject as your previous correspondence, including your ticket number.
If you have made your reservation through a travel agency, we invite you to contact your agency to benefit from the provisions of our commercial policy (change of travel dates, issue of a credit note, refund of your ticket .... etc.).