Termini del viaggio per paese

Ultimo aggiornamento 2021-01-22 11:43:47.0

Vista l'attuale situazione sanitaria, la maggior parte dei paesi richiedono un test negativo RT-PCR per Covid-19, quarantena e documenti di viaggio. Queste condizioni cambiano costantemente.

Prima del vostro viaggio, controllate quali condizioni si applicano sul sito web IATA Travel Center. www.iatatravelcentre.com

Implementation of new health measures for passengers travelling to France

Ultimo aggiornamento 2021-01-21 09:41:20.0

As part of the state of health emergency in France, Royal Air Maroc informs you that all passenger travelling to France must present a “certificate of exceptional international travel” and “a sworn statement of the absence of symptoms of infection by Covid 19”. These documents are available on the link: https://interieur.gouv.fr/Actualites/Infos-pratiques/Attestation-de-deplacement-et-de-voyage. You must present the certificate and the declaration before check-in to be admitted on our flights.

Royal Air Maroc informs you that starting from November 11, 2020, passengers travelling to France must present a negative PCR test dating back less than 72 hours to be admitted in our flights. The antigenic test are not accepted anymore. This measure does not apply to passengers under 11 years old.

Also, and starting from January 18, 2021, all passengers from countries outside the EU must self-isolate for 7days once arrived , another test must be done at the end of this period. The passenger must present the document "Commitment on honor to comply with the rules relating to entry into the national metropolitan territory" to be able to board. It is a commitment of the traveler to submit to an antigen test or a possible biological examination on arrival, to isolate himself for seven days in one of the places designated by the authorities when there is an exemption from biological examination, and undergo a PCR test after this 7-day isolation period.

Royal Air Maroc recommend to keep your boarding pass. The boarding pass shall be presented to the arrival authority. In the absence of the boarding pass, the passenger will be considered as coming from a country on the red list and subject to specific health regulations (derogatory certificate, additional documents ... ).

Royal Air Maroc reminds you that it is the exclusive responsibility of the passengers to be informed and to comply with the health requirements of their country of departure / destination

Documenti da scaricare prima del viaggio

Ultimo aggiornamento 2021-01-21 09:41:05.0

La crisi sanitaria internazionale dovuta alla diffusione del virus COVID 19 ha creato nuove condizioni di rientro e di soggiorno per molti paesi. Diversi paesi richiedono la compilazione di moduli sanitari in conformità alla normativa vigente e alle leggi applicabili. Le informazioni trasmesse saranno utilizzate esclusivamente a fini di tutela della salute pubblica e saranno comunicate unicamente alle autorità all'arrivo nel paese di destinazione. Per consultare i documenti di viaggio richiesti durante il viaggio e le restrizioni applicabili, non esitate a consultare il sito delle ambasciate dei paesi di transito e di destinazione. Di seguito è riportato l'elenco dei paesi che richiedono la presentazione della scheda sanitaria all'arrivo. .

Paesi Link per scaricare i formulari
Germania Public Health Passenger Locator Form:

I passeggeri diretti in Germania devono obbligatoriamente compilare il modulo, senza dimenticare l'indirizzo del loro soggiorno e il contatto in Germania. I moduli accettabili sono quelli stampati in formato A4. Tutti i passeggeri che arrivano in Germania sono sottoposti a un test PCR gratuito e obbligatorio.

Arabia Saudita https://covid19.cdc.gov.sa/professionals-health-workers/health-declaration-form/
Belgio
Canada https://tc.canada.ca/sites/default/files/migrated/coronavirus_form___formulaire_coronavirus.pdf
Egitto Cairo Arrival Declaration
Emirati Arabi
Francia https://www.who.int/ihr/PLC.pdf?ua=1 et https://www.interieur.gouv.fr/Actualites/L-actu-du-Ministere/Attestation-de-deplacement-et-de-voyage
Italia AUTODICHIARAZIONE COVID – 19/ Self declaration form
Spagna https://www.spth.gob.es/create
Regno Unito https://visas-immigration.service.gov.uk/public-health-passenger-locator-form

A seguito alla decisione delle autorità inglesi, vi informiamo dell'entrata in vigore del decretato dal Governo Britannico, che si estende dal 5 novembre al 2 dicembre. Le autorità inglesi incoraggiano i cittadini a rimanere a casa e ad evitare di viaggiare nel Regno-Unito o all'estero, a meno che non viaggiano per lavoro, studio o per altri motivi legalmente autorizzati. Un elenco completo delle esenzioni è disponibile sul link qui di seguito Dft’s extranet. Inoltre, ogni persona autorizzata a viaggiare deve continuare a seguire le linee guida esistenti per un trasporto più sicuro, indossando una maschera, lavandosi/ disinfettando regolarmente le mani, e rispettando le distanze sociali. Royal Air Maroc ricorda che a partire dal 30 ottobre 2020 tutti i passeggeri diretti nel Regno Unito devono obbligatoriamente compilare, prima della partenza, il modulo online di localizzazione dei passeggeri. Pertanto, una quarantena di 14 giorni può essere richiesto a seconda del paese di partenza del passeggero. Vi invitiamo a consultare l'elenco dei paesi esenti da quarantena prima della partenza, questo elenco può essere soggetto a modifiche regolari. Per i passeggeri che non rispettano le misure sanitarie imposte dalle autorità sono previste multe all'arrivo nel Regno Unito. Per ulteriori informazioni, è possibile visitare il sito

Paesi Bassi Health declaration form : https://www.government.nl/documents/publications/2020/07/07/information-for-passengers-flying-to-and-from-the-netherlands
Senegal https://www.dakaraeroport.com/formulaire-de-localisation-de-passager-pour-la-sante-publique/
Tunisia
Turchia Formulario "YOLCU BİLGİ FORMU"
Costa d’Avorio: Dichiarazione di viaggio:
https://deplacement-aerien.gouv.ci/#/
Marocco http://www.onda.ma/form.php
Mauritania Public Health Passenger Form
Gabon Fiche identification test COVID
Guinea Formulaire de déclaration de santé
Guinea equatoriale Fiche sanitaire d entrée à la Guinnée equatoriale SSG Malabo
Togo www.Voyage.gouv.tg
Mali www.anac-gov.org
Portogallo

[1] Le formalità di viaggio di ciascun paese sono regolarmente aggiornate. Prima di ogni viaggio è necessario consultare i siti delle ambasciate del paese di partenza, di transito e di arrivo per conoscere le condizioni di viaggio e di accettazione

Suspension des vols à destination et en provenance de la Grande Bretagne

Ultimo aggiornamento 2021-01-21 09:40:22.0

Suite à la décision de suspension de tous les vols à destination du Royaume Uni, Royal Air Maroc met en place les dispositions commerciales ci-dessous en faveur des passagers impactés :
- Eligibilité : sont concernés les passagers des vols de et vers le Royaume Uni, annulés à compter du 21 décembre 2020 ;
- Changement de date : report sans frais sur les vols disponibles vers la même destination initiale jusqu’au 30 mars 2021 inclus ;
- Changement de parcours : 1 changement permis vers une autre destination en Europe jusqu’au 30 mars 2021 inclus ;
- Remboursement permis :

• Contre avoir (EMD) valable 12 mois et remboursable en numéraire à la fin de validité ;
• En numéraire.

Important : Nous rappelons qu’il est de la responsabilité exclusive du client de s'informer et se conformer - avant son voyage - aux conditions et exigences des autorités des pays de départ, de transit et d'arrivée.

Tarifs préférentiels pour vos tests de dépistages Covid-19 au départ du Maroc – Casablanca

Ultimo aggiornamento 2021-01-21 09:36:40.0

Royal Air Maroc met à votre disposition des tarifs préférentiels allant jusqu’à -28% pour vos tests de dépistages Covid-19 au Maroc grâce à son partenariat avec le Laboratoire International d’Analyses Biomédicale LIAB présent au niveau de la ville de casablanca.



Désigation du test Prix public TTC Prix Voyageurs RAM TTC Délais de rendu des résultats
La détection des acides nucléques du SARS COV2(COVID19) par RT PCR 700 550 Dans les 24 heures
La détection des acides nucléques du SARSCOV2(COVID19) par technique moléculaire iso-thermique ID NO NOW 1200 1100 Une demi-heure
Sérologie anti SARAS COV2 igG 1200 1100 Une demi-heure


Pour plus d'information et/ou prise de rendez-vous, vous pouvez contacter directement le Laboratoire International d’Analyses Biomédicales sur son site internet : http://liab.co.ma , http://liab.co.ma/reservation Par téléphone/WhatsApp au 06 71 81 81 35 – 06 61 75 73 57 ou par email RAM@liab.ma.

Toutes les mesures sanitaires sont mises en place pour un voyage en toute sérénité et tranquillité d’esprit.

Validity of the PCR test for passengers entering to Morocco

Ultimo aggiornamento 2020-12-21 15:45:01.0

Following the decision of the Moroccan authorities, passengers travelling to Morocco must present a negative PCR test with a validity of less than 72 hours. The reference date taken into consideration for the verification of the PCR test is the date of collection of the sample, and not the date the results were obtained.

The applicable commercial provisions are detailed below: br>
•Issue: initial purchase, exchange for an open ticket and / or voucher (tariff difference may be applicable)
•Sales channel: agencies, Call center and Royal Air Maroc website only
•Pricing conditions: non-refundable - No show not allowed;
•Ticket Change : allowed but fare difference may be applicable if the initial fare class is not available.
•Eligibilité :

⇒ Leaving Moroccan territory:
   o Moroccan citizens living abroad and their families
   o Foreigners residents or non-residents in Morocco and their families,
   o Moroccan students admitted in foreign schools,
   o Businessmen, and citizens forced to go abroad for health reasons need to obtain special authorizations from the prefecture of their place of residence in order to be able to leave the territory ,
special authorizations from the prefecture of their place of residence in order to be able to leave the territory.

Passengers departing from Morocco are exempt from testing; However, they must be informed and comply with the health provisions required by the countries of their final destination. The passenger who will not meet the conditions of his arrival country will be refused access to the flight.



⇒ Entry to Moroccan territory :
   o All Moroccan citizens (stranded tourists, students, Moroccans living abroad) and their families
   o Foreigners residing in Morocco and their families.

Professionals of visa-exempt countries will be able to visit Moroccan companies upon a simple invitation from the latter. Invitations must be printed on the letterhead of the inviting company (including their identifiers, including their ICE, RC number and address).
They must also be signed and sealed by an authorized person from the company, and include the purpose of the visit, the full names and passport numbers of the visitors, their date of entry into Moroccan territory as well as their place of residence during their stay in Morocco.
Also, foreign nationals of visa-exempt countries and who have a confirmed hotel reservation will be able to access Moroccan territory upon presentation of this reservation.

All Passengers entering Morocco must present a negative PCR test lasting less than 72 hours from the date of the sample (and no longer from the date of the result), before departure time. The serological test is no longer required. Passengers under the age of 11 are exempt from this requirement.



Royal Air Maroc reminds you that wearing a mask is compulsory within our flights and that only handbags, bags for children and computers are allowed on board as luggage.

Important: We remind you that it is the exclusive responsibility of the customer to be informed before his trip and to comply with the authorities’ conditions and requirements of the departure and arrival countries.

Considering that regular international flights are still suspended, the commercial measures set up by Royal Air Maroc to support our passengers are still applicable, and now concern all tickets regardless of their date of issue (tickets issued on regular flights only).


Our clients still have the possibility to change freely the date of departure and the destination as many times as desired without penalties (tariff difference may apply). For passengers who don’t have visibility on their travel date, a voucher can be issued. The validity of the travel vouchers is 12 months and it is possible to get cash refund at the end of the validity period if the voucher is not used.
Below a summary of the provisions with the extension of eligibility for tickets issued until October 1st:br>
• Targeted passengers: All the issued tickets issued, in all Royal Air Maroc network including canceled flights because of de COVID 19 authorities’ restrictions. (Prime-tickets included);
• Travel date: No restriction;
• Ticket Change: unlimited changes of ticket date and destination, free of charge;
• Conditions: change within the same fare class; (Tariff difference applicable in case of unavailability of the initial fare class or change of the destination)
• flight deadline: until October 31,2021 (return date can be extended beyond this deadline to keep the same duration of the trip) ;
• Refund:
o Individual tickets :refund by nominal voucher valid 12 months from the date of its issue. The voucher is refundable in cash on the expiry date. The voucher is issued by travel agencies or our call center at callcenter@royalairmaroc.com .

• Fare conditions remain applicable.

Flessibilità dei biglietti

Ultimo aggiornamento 2020-12-21 15:42:22.0

Royal Air Maroc rende la sua politica commerciale più flessibile. Tutti i biglietti saranno totalmente modificabili indipendentemente dalla data di emissione, dalla tariffa pagata o dalla destinazione scelta. In dettaglio, Royal Air Maroc ha il piacere di informarvi che tutti i clienti da ora potranno: :
- Cambiare la data del viaggio e la destinazione in modo illimitato senza restrizioni e senza penali prima della partenza del volo:
o o Nessuna restrizione sulla destinazione, sulla data di emissione o sulla data di viaggio (in alcuni casi può essere applicata una differenza tariffaria);
o Questa modifica ha effetto immediato e riguarda sia i biglietti già emessi che le nuove emissioni.
- I clienti che non hanno visibilità sui loro piani di viaggio, possono beneficiare del rimborso del valore dei loro biglietti attraverso un voucher valido 12 mesi, a partire dalla data della sua emissione. Tale credito è rimborsabile alla fine della sua validità, se non utilizzato.

Il programma dei voli per il periodo successivo all'11 ottobre è già disponibile sul sito www.royalairmaroc.com, presso il nostro call center o le agenzie di viaggio partner
I voli opereranno a partire da questa data con numeri di volo a 3 cifre.

Passagers à destination de la Russie

Ultimo aggiornamento 2020-12-09 19:58:16.0

En raison de la fermeture des frontières russes , seuls les passagers de nationalité Russe , les titulaires de résidence permanente et les diplomates sont acceptés.
Les autres visas seront refusés par les autorités russes

Authorization of passengers in Transit in Casablanca airport to board on Royal Air Maroc flights.

Ultimo aggiornamento 2020-11-25 16:12:04.0

Royal Air Maroc is pleased to announce that from October 13, 2020, passengers in transit at CMN Airport are allowed to board on Royal Air Maroc flights.
The passengers concerned must comply with the health conditions and the requirements of the authorities of the countries of arrival before boarding our flights.