FAQ
Tutti
- I forgot my PIN code to enter my account. How do I recover it?
- What is the difference between Award Miles and Status Miles?
- I have a Safar Flyer Blue card. How do I progress to the Silver level, the Gold one, and then Platinum?
- Why did Royal Air Maroc cancel my flight without suggesting me a later date?
- My flight has been cancelled, will I get a refund?
- Will unused tickets be refunded?
- How can I use the travel voucher that I received as a refund? and what are its conditions of use?
- What are the tickets affected by the special measures put in place by Royal Air Maroc?
- PCR and serological tests must be done 48 hours before the flight or the result must be released 48 hours before?
- I have already received my 6 months travel voucher. How can I benefit from the 12 months validity extension ?
- Hello, should we do a test to travel from Morocco to Belgium?
- What is the new validity period of the PCR test for flights to Morocco ?
- ONDA sanitary health form
- Que faire si j’ai égaré ma carte d’embarquement?
- A mon arrivée à l’aéroport, que dois-je faire?
- How to join Safar Flyer?
- Can I get a refund as a transfer to my bank account instead of a travel voucher ? And how long does it take to process my refund request?
- How long does the hotel reservation have to last?
- Can a certificate of employment serve as an invitation from a Moroccan company?