FAQ & CONTACT
Contact Us
If you need special assistance or information, contact your dedicated Safar Flyer Customer Service Representative.
- SAFAR FLYER BLUE :safarflyer@royalairmaroc.com
05 22 48 97 02, from 8am to 5pm on weekdays - SAFAR FLYER SILVER / GOLD : silvergold@royalairmaroc.com
0212 522 912 912, from 8am to 5pm on weekdays - SAFAR FLYER PLATINUM: platinum@royalairmaroc.com
080 200 2000 , 24 hours a day, 7 days a week - SAFAR FAMILY : safarfamily@royalairmaroc.com
- SAFAR CORPORATE : safaflyercorporate@royalairmaroc.com
Tutti
- Quanto costa l’abbonamento Status Booster ?
- Riceverò una notifica quando la mia carta di credito verrà nuovamente addebitata?
- Dove posso visualizzare i dettagli del mio abbonamento a Status Booster?
- Come posso visualizzare la ricevuta di pagamento dell'abbonamento a Status Booster?
- Cosa apparirà sull'estratto conto della mia carta di credito?
- Come posso contattarvi se ho bisogno di ulteriore assistenza?
- Posso cambiare la mia carta bancaria per i pagamenti futuri?
- Posso passare dall'abbonamento Status Booster x2 all'abbonamento Status Booster x3 o viceversa?
- Come posso annullare l'abbonamento Status Booster?
- Qual è la politica di rimborso?
- Per quanto tempo è valido l'abbonamento a Status Booster?
- Quali voli sono idonei per lo Status Booster x2 o x3?
- Come funziona l'abbonamento Safar Flyer Status Booster?
- Quali sono i vostri canali di accesso a Cash & Miles?
- Come prenotare un biglietto Cash & Miles su www.royalairmaroc.com?
- Quali sono le carte Safar Flyer che danno diritto a Cash & Miles?
- Posso includere il pagamento di tasse e supplementi nella parte relativa alle Miglia del mio biglietto Cash & Miles?
- Perché Cash & Miles non è offerto su alcune destinazioni?
- What is the Cash & Miles option?
- What can I buy with Cash & Miles?
- Can I pay for a reward ticket with Cash & Miles?
- Which flight are eligible for Cash & Miles?
- I am part of a Safar Family / Corporate account, so will I be eligible for Cash & Miles?
- Can I book a Cash & Miles ticket for a third party?
- Do I earn miles on my Cash & Miles tickets?
- How much does my Cash & Miles Child & Baby ticket cost?
- How many miles do I need for a Cash & Miles ticket?
- Can I make a change to my Cash & Miles ticket? How do you do this?
- Can I request a refund for a Cash & Miles ticket?
- Are there any loyalty advantages for the Family Pack?
- Why join the Safar Family loyalty program?
- When will I receive my Safar Flyer card?
- Will my family be picked up at the airport?
- What are the advantages of the Family Pack regarding the choice of seats?
- How is the luggage checked in at the airport?
- Are there any particularities about the luggage allowance?
- Can I change the travel dates for the whole family?
- Is there any way to spread out the payment?
- Do the children benefit from these discounts as well?
- Who can benefit from the Family Pack?
- What are the price advantages of the Family Pack?
- What are the sales channels?
- Which destinations are covered by this product?
- Who can benefit from the Family Pack?
- Why join the Safar Family loyalty program?
- Are there any loyalty advantages for the Family Pack?
- Will my family be picked up at the airport?
- What are the advantages of the Family Pack regarding the choice of seats?
- How is the luggage checked in at the airport?
- Are there any particularities about the luggage allowance?
- Can I change the travel dates for the whole family?
- Is there any way to spread out the payment?
- Do the children benefit from these discounts as well?
- What are the price advantages of the Family Pack?
- What are the sales channels?
- Which destinations are covered by this product?
- Who can benefit from the Family Pack?
- ?Which operating systems does VeriFLY support
- ?What is VeriFLY
- ?How much does VeriFLY cost
- ?What are the benefits of VeriFLY
- Which operating systems does VeriFLY support?
- Does VeriFLY work offline?
- What routes is VeriFly™ available for?
- ?Does VeriFLY work offline
- What does the Covid-19 cover covers ?
- When I arrive at the airport, what should I do?
- I have a travel voucher. Can I use it to book a flight?
- What security measures are in place at airports and in our cabins?
- My flight has been cancelled, will I get a refund?
- How can I use the travel voucher that I received as a refund? and what are its conditions of use?
- Can I get a refund as a transfer to my bank account instead of a travel voucher ? And how long does it take to process my refund request?
- How to get Covid-19 cover ?
- Can Safar Flyer members with Emerald or Sapphire equivalent status be accompanied by a guest to access oneworld's VIP lounges?
- Once I become a member, how do I register my past flights on my Safar Flyer account?