PERGUNTAS FREQUENTES
2- Covid-19
Posso ser reembolsado por transferência para a minha conta bancária em vez de receber um voucher de viagem? E quanto tempo demora a processar o meu pedido de reembolso?
"Royal Air Maroc offers its customers more flexibility to allow them to plan their next trips serenely by making available to them: The refund of the ticket in exchange of a voucher to ensure a quick processing. The cash refund operations are experiencing exceptional delays since the processing is dealt with on a case-by-case basis, in accordance with the current regulation. We invite you to contact your travel agency or our call center by sending an email to the following address : serviceclient@royalairmaroc.com or contact our callcenter in Morocco at 089000 0800 or international +212 522 489797 "
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