General terms and conditions

Contingency Plan for Lengthy Tarmac delayGeneral terms and conditions


The use of the Site or purchase through this Site is subject to our Conditions of Website Use and our General Terms and Conditions, which we recommend you read carefully before making an online purchase. 

You are reminded that passenger air transport is subject to the General Terms and Conditions of Transport which you can consult on our website. We recommend that you read them by

Legal Notice.pdf 141.75 kB

 On purchasing a return ticket, the fare conditions of the most restrictive class apply throughout the itinerary when requesting a refund.

 We recommend that you read also the Airline Tariff Publishing Company.

Terms and Conditions from and to North America:

To see the complete conditions, click here:

ATPCO.pdf 12.43 MB

***By purchasing a ticket from the United States, you can request a refund within 24 hours for all rates, regardless of their cancellation policy, on condition that the departure takes place beyond 7 days.

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