FREQUENTLY ASKED QUESTIONS
All
- Why join the Safar Family loyalty program?
- Are there any loyalty advantages for the Family Pack?
- Will my family be picked up at the airport?
- What are the advantages of the Family Pack regarding the choice of seats?
- How is the luggage checked in at the airport?
- Are there any particularities about the luggage allowance?
- Can I change the travel dates for the whole family?
- Is there any way to spread out the payment?
- Do the children benefit from these discounts as well?
- Who can benefit from the Family Pack?
- What are the price advantages of the Family Pack?
- What are the sales channels?
- Which destinations are covered by this product?
- Who can benefit from the Family Pack?
- Why join the Safar Family loyalty program?
- Are there any loyalty advantages for the Family Pack?
- Will my family be picked up at the airport?
- What are the advantages of the Family Pack regarding the choice of seats?
- How is the luggage checked in at the airport?
- Are there any particularities about the luggage allowance?
- Can I change the travel dates for the whole family?
- Is there any way to spread out the payment?
- Do the children benefit from these discounts as well?
- What are the price advantages of the Family Pack?
- What are the sales channels?
- Which destinations are covered by this product?
- Who can benefit from the Family Pack?
- ?Which operating systems does VeriFLY support
- ?What is VeriFLY
- ?How much does VeriFLY cost
- ?What are the benefits of VeriFLY
- Which operating systems does VeriFLY support?
- Does VeriFLY work offline?
- What routes is VeriFly™ available for?
- ?Does VeriFLY work offline
- What does the Covid-19 cover covers ?
- Which flight are eligible for Cash & Miles?
- Can I pay for a reward ticket with Cash & Miles?
- Which Safar Flyer card statuses are eligible for Cash & Miles?
- How to book a Cash & Miles ticket on www.royalairmaroc.com?
- Can I make a change to my Cash & Miles ticket? How do you do this?
- What are your channels in which Cash & Miles can be accessed?
- I am part of a Safar Family / Corporate account, so will I be eligible for Cash & Miles?
- Can I book a Cash & Miles ticket for a third party?
- Can I include the payment of taxes and surcharges in the Miles part of my Cash & Miles ticket?
- Do I earn miles on my Cash & Miles tickets?
- How much does my Cash & Miles Child & Baby ticket cost?
- How many miles do I need for a Cash & Miles ticket?
- Can I request a refund for a Cash & Miles ticket?
- Why is Cash & Miles not offered on certain destinations?
- What can I buy with Cash & Miles?
- What is the Cash & Miles option?
- When I arrive at the airport, what should I do?
- I have a travel voucher. Can I use it to book a flight?
- What security measures are in place at airports and in our cabins?
- My flight has been cancelled, will I get a refund?
- How can I use the travel voucher that I received as a refund? and what are its conditions of use?
- Can I get a refund as a transfer to my bank account instead of a travel voucher ? And how long does it take to process my refund request?
- How to get Covid-19 cover ?
- Can Safar Flyer members with Emerald or Sapphire equivalent status be accompanied by a guest to access oneworld's VIP lounges?
- Once I become a member, how do I register my past flights on my Safar Flyer account?
- One of my flights was not credited to my Safar Flyer account. How do I claim my miles?
- How to register a flight made with a Royal Air Maroc airline partner?
- What are the Thresholds in case of renewal of the qualification to Silver, Gold or Platinum status?
- How many miles does it take to apply for an award with oneworld airlines?
- What are the benefits of traveling with Fiji Airways as a “oneworld connect” partner?
- How does oneworld's international assistance work?
- What are the advantages of each card?
- What should I do if a flight has not been credited to my Safar Flyer Corporate account?
- How to add new employees to the Safar Flyer Corporate account?
- How do I access oneworld lounges?
- Is it possible to have access to the departure and arrival lounges when traveling with oneworld partners?
- How can a Safar Flyer member collect miles on the oneworld loyalty program?
- Can any company join the Safar Flyer Corporate Program?
- Is the number of members per company limited?