Bassinet
Procedure
Bassinet
Acceptance rules:
For an optimal experience, parents with infants can be provided a bassinet (baby crib) free of charge under the following conditions:
- Age of the infant: up to 9 months
- Quota: limited according to predefined seats (check the availability of the dedicated seats marked with the letter C in the seat map)
- While booking, it is mandatory to insert the date of birth of the infant
How to book:
start with selecting the « C » marked seat using SM to display the map and ST/XXX (XXX is the seat reference) to select it.
Note that the seat will not be exempt until you insert the bassinet using SR BSCT
To be advised:
- Air travel of an infant under 07 days of age is not recommended
- The companion of the baby benefiting from the bassinet is exempt from payment of chargeable seat fees
Travel Agent Support
• Request Submission System: Agents can submit queries and track responses.
• Commission & Incentive Programs: Overview of agency partnerships.
Tips & Travel Advisory
• Best Practices for Smooth booking
• Traveling During Peak Seasons
• Visa & Documentation Requirements by Destination
• Health & Safety Tips
FAQs
1. Can I modify a request after submission?
- Requests can be updated before processing begins.
2. What should I do if I lose access to my account?
- Contact support with your registered email for recovery.
3. How frequently is policy information updated?
- Information is updated in real time as policies change.
4. How do I contact an airline representative?
- Use the contact section on the homepage or the request submission system.