Travel Info

Baggage and service fees

Baggage and service fees

Find all the useful information you need to prepare your checked and hand baggage.

What can you take with you on board?

What is the size limit for hand baggage?

How many baggage items can you check in?

What is the weight limit for each baggage item? What items are prohibited?

Find all the answers to these questions

Baggage allowance

1 - BAGGAGE ALLOWANCE:

NETWORK

Economy

Premium

SAFAR FLYER SILVER/GOLD/
AMBASSADOR

RAM network excluding:

USA/Brazil/Canada/Africa/Libya/Egypt/KSA/Lebanon

1 piece of baggage weighing 23 kg

2 pieces of baggage weighing 23 kg each

+ 1 additional piece of baggage weighing 23 kg

USA/Canada/Africa/Libya

Egypt-Saudi Arabia-Lebanon

2 pieces of baggage weighing 23 kg each

3 pieces of baggage weighing 23 kg each

+ 1 additional piece of baggage weighing 23 kg

Brazil

2 pieces of baggage weighing 32 kg each

3 pieces of baggage weighing 32 kg each

+ 1 additional piece of baggage weighing 32 kg

2- EXCESS BAGGAGE FEES:

Table 1

All flights except those between Turkey and Africa (table 2), to and from America (table 3)

 

Flights

Domestic

To/from

Europe/Maghreb

except Libya*

To/from Africa/
Libya/Egypt/Saudi Arabia

/Lebanon**

1st additional piece

(up to 23 kg) *1

550 MAD

55€ / 550 MAD

150€ / 1500 MAD

2nd additional piece 

(up to 23 kg) *1

1000 MAD

150€ / 1500 MAD

250€ /  2500 MAD

3rd additional piece (and over)

(up to 23 kg) *1

1500 MAD

150€ / 1500 MAD

350€ /  3500 MAD

*1 Over

- weight per piece (between 23k and 32k Max.)

550 MAD

55€ / 550 MAD

100 €/1000 MAD

 

* refers to flights to/from EUROPE/MAGHREB                                                          ** refers to flights to/from AFRICA/LIBYA/EGYPT/SAUDI ARABIA/LEBANON

- MAROCCO <-> EUROPE                                                                                      - MAROCCO <-> AFRICA/LIBYA/EGYPT/SAUDI ARABIA/LEBANON

- MAROCCO <-> MAGHREB (except Libya)                                                             - EUROPE <-> AFRICA/LIBYA/EGYPT/SAUDI ARABIA/LEBANON

- EUROPE <-> MAGHREB (except Libya)                                                                - MAGHREB  <-> AFRICA/LIBYA/EGYPT/SAUDI ARABIA/LEBANON

Table 2: Between Africa and Turkey (bidirectional)

Between Africa and Turkey

Fees

From the 1st to 10th additional piece (up to 23 kg)

120 €

From the 1st to 10th additional piece (up to 32 kg)

150 €

11th additional piece (and over) (up to 23 kg)

250 €

Overweight/oversized baggage

 50 €

 

Table 3: To and from America  (Canada, USA, Brazil)

Area

Fees for each additional piece

 Overweight/oversized  fees

Departures from Morocco

1500 MAD

500 MAD

Departures from Europe/Algeria/Tunisia/Middle East/Africa

150 €

50 €

Departures from USA

150 USD

50 USD

Departures from CANADA 

150 CAD

50 CAD

CANADA to MIDDLE EAST

160 CAD

50 CAD

CANADA to AFRICA

190 CAD

50 CAD 

Departures from Brazil

150 USD

Non authorised

 

All oversized and overweight baggage to/from Brazil should be considered as additional baggage.

3 –SPECIAL PASSENGERS:

Special passengers

Fees

Baggage transported free of charge as well as the baggage allowance

 Fees

Infant

10 kg

Buggy or carrycot 

 

Reduced-mobility passenger

Normal Fee

Wheelchair or walker

 Excess: Normal fee

Passenger with guide dog

Normal Fee

Guide dog

 Excess: Normal fee

Passenger on stretcher with a safety assistant

1 additional piece for each person, to be detailed on the tickets

 

Excess: Normal fee

Extra Seat +CBBG

1 additional  piece, to be detailed on ticket

 

Excess: Normal fee

4- TRANSPORT OF ANIMALS AND SPORTS EQUIPMENT

 

 

Flights

Domestic

To/from

Europe/Maghreb

except Libya*

To/from Africa/AMERICA/Brazil/
Libya/Egypt/Saudi Arabia/Lebanon***

Transport of sport Equipment(1)

Up to 23 Kg/158 cm

500 MAD

550 MAD/55 €

1500 MAD/150 €/150 USD/150 CAD

 

Up to 32 Kg/203 cm

700 MAD

1000 MAD/100 €

2000 MAD/200 €/200 USD/200 CAD

 

Up to 32 Kg/300 cm

1000 MAD

1500 MAD/55 €

3000 MAD/300 €/300 USD/300 CAD

Transport of Animals(3)

Passengers travelling with a pet in cabin  (PETC)2

250 MAD

550 MAD/55 €

1000 MAD/100 €/100 USD/100 CAD

 

Passenger travelling with a pet in hold* *(AVIH): Up to 23 KG

500 MAD

500 MAD/50 €

1500 MAD/150 €/150 USD/150 CAD

 

Passenger travelling with a pet in hold* *(AVIH): 24 to 46 KG

1000 MAD

1500 MAD/ 150 €

2500 MAD/250 €/250 USD/250 CAD

 

Passenger travelling with a pet in hold* *(AVIH): 47 to 70 KG

2000 MAD

2500 MAD/ 250 €

4500 MAD/450 €/450 USD/450 CAD

* refers to flights to/from EUROPE/MAGHREB                                                    ***refers to flights to/from AFRICA/AMN/BRAZIL/LIBYA/EGYPT/KSA/LEBANON

- MAROCCO <-> EUROPE                                                                                    - MAROCCO <-> AFRICA/AMN/BRAZIL/LIBYA/EGYPT/KSA/LEBANON

- MAROCCO <-> MAGHREB (except Libya)                                                            - EUROPE <-> AFRICA/AMN/BRAZIL/LIBYA/EGYPT/KSA /LEBANON

- EUROPE <-> MAGHREB (except Libya)                                                               - MAGHREB <-> AFRICA/AMN/BRAZIL/LIBYA/EGYPT/KSA /LEBANON

(1)  Relevant sports equipment as follows:

Golf, Water skis, fishing equipment, weapons, scuba diving equipment, Pole vaults, tandem bicycles, surfboards, windsurfers, hand-gliders, paragliders and canoes.

The first golf bag up to 23KG is free of charge

Fishing material (including 2 rods, 1 pair of boots, 1 box and 1 net) is free of charge if under 300 cm long. Any items above this number should be considered as excess baggage.

(2)  The PETC is complimentary for GOLD and AMBASSADOR passengers

(3)  If AVIH 70 kg, it must be taken to freight.

   

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Please note : When using this service, you will be redirected to the websites of our partners responsible for all aspects of this service.