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Unacompanied minors

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Procedure

Unaccompanied Minors

Acceptance rules:
• Age categories eligible for the service :

AGE
0 to 4 years
Conditions:
- Hostess mandatory at parents' expense
- On flights to the U.S.A. and CANADA, flight attendant accommodation is at the passenger's expense.
- No quota
-A request for an additional flight attendant is transmitted by the Special cases to CASNRAT at least 4 days before departure.

AGE
4 to 8 years
Conditions:
-Quota for all aircraft types:04 UM (maximum)
- Systematic agreement if quota not reached.
-As many seats as there are children, plus 1 seat for flight attendant if applicable (1).

AGE
8 to14 years
Conditions:
-Quota :
B. 747 = 40 UM (2)
B.763 / 757/737 / A321
= 23 UM (2)
- Systematic agreement if quota not reached.
-As many seats as there are children.

(1) When there are several children, the procedure to be applied is that of the youngest child.
Ex : UM 03years /07years/ 09years, therefore the presence of a hostess is mandatory.
(2) Including a maximum of 04 UM aged 4 to 8.
To be advised:
Children aged 04 to 14 inclusive may travel unaccompanied as long on condition that they do not suffer from any physical or mental disability.
The UM must be booked at least 48 hours before departure.

Travel Agent Support

• Request Submission System: Agents can submit queries and track responses.
• Commission & Incentive Programs: Overview of agency partnerships.

Tips & Travel Advisory

• Best Practices for Smooth booking
• Traveling During Peak Seasons
• Visa & Documentation Requirements by Destination
• Health & Safety Tips

FAQs

1. Can I modify a request after submission?
- Requests can be updated before processing begins.

2. What should I do if I lose access to my account?
- Contact support with your registered email for recovery.

3. How frequently is policy information updated?
- Information is updated in real time as policies change.

4. How do I contact an airline representative?
- Use the contact section on the homepage or the request submission system.